Order Processing FAQ’s

What to expect when placing an order.

We try to keep our camper order process pretty simple:

  • Create an account on the website.
  • Navigate over to the camper desired
  • Select your options
  • Place the order.

We require a 10% non-refundable down payment to confirm an order and assign a production slot

If you have any scheduling questions, call or email us at info@ursaminorvehicles.com

How to change an order

To change an existing order, especially for a camper or conversion, please notify us in writing, via email, rather than by phone or voicemail.

Please include with any order specific request:

  • Name used to place the order
  • Order Number
  • Questions, changes or clarifications needed.

To: Info@ursaminorvehicles.com
Subject: Joe Smith Order# 000123 Order Change Request

Hello I would like to change my order and add a rack system

Ursa Minor will respond by email and confirm the change was made if possible.

Some change requests may not be accepted, or may incur additional costs or delays. For any change with increased costs or delay we will confirm this with the customer before proceeding

  • If production has reached a certain stage a change may not be feasible or require significant re-work
  • If the change will delay completion, the ship day or installation will move, and future dates may be restricted due to other customer commitments
  • If a change is within the production window, we will update the total price up or down based on the change.

Camper Accessory related FAQ's

Racks, Mounts and Cross Bars

Ursa Minor is a Yakima dealer, allowing us to install Yakima rack systems:

  • Rails
  • Rails and Mounts
  • Complete systems with towers, bars, and Locks
  • Additional Yakima accessories for carrying loads like bikes or boats

The primary parts used are:

  • Yakima Landing Pad 6 Mounts - SKU: #8000226
  • Yakima Skyline Towers - SKU: #8000163
  • Yakima Jetstream Crossbars - SKU: #8000426
  • Yakima HD Tracks 60” - SKU: #8001632
  • Yakima Landing Pad 1 Mounts for Tracks - SKU: #8000221

These deliver a flexible and aerodynamic rack system

Roof Rack capacity (Cargo Baskets, and Cargo Boxes)

Roof Weight Capacity.

  • Camper Closed =150lbs.
  • Camper Open = 50lbs.

Roof Racks, Baskets, and Boxes almost all exceed the recommended weight limits for the roof of an Ursa Minor Vehicles Pop-up Camper.

Exceeding those limits can potentially cause damage to the Camper and will void any warranty associated with those parts of the Camper.

Roof Mounted Solar Options

Vehicle Camper Specific FAQ’s

Jeep Wrangler JL J30 (2018 to current)

Jeep Wrangler JK J30 (2007 to 2018)

Honda ECamper

2015-2023 Ford Transit-Connect (Long Wheel Base (LWB) version only) FTC-Camper